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Building Freight Tech: Best Practices

Building effective freight tech solutions requires a strategic approach, deep industry knowledge, and a commitment to innovation. By following best practices such as defining clear goals, embracing agile methodologies, and prioritizing user-centric design, freight tech leaders can navigate the complexities of software development and drive their businesses forward. We took time with our team of experts to outline these best practices for building freight tech software

Start with a Plan

To ensure your software development aligns with broader business goals, it's essential to start with a well-defined tech strategy. For example, if your business relies heavily on different modes of shipping such as truckload (TL), less-than-truckload (LTL), and intermodal, your tech strategy should consider integrating solutions that support efficient management of these modes.

Have a Roadmap

You need to plan a roadmap with sequencing of initiatives and timelines. One of the biggest missteps we see when people jump into building freight tech is not having a roadmap. Not having a roadmap means you are likely to veer off track, get distracted, and lose sight of how your new tech will support broader business objectives. Revisit this map regularly throughout your build process. Know what tools are available and evaluate based on what makes sense for your business, do not get distracted by functionality that may be cool to watch in a demo, but is not applicable to the problems you are trying to solve.

Use Agile Methodology

Implementing Agile methodology brings collaboration, flexibility, and iterative development to your software projects. This approach allows for quick adaptation to changing market conditions and customer needs. For example, during the development of a TMS, Agile methodology can help facilitate iterative improvements based on user feedback, ensuring the system meets the unique requirements of freight businesses.

Implement Continuous Integration and Deployment

Automating testing and deployment processes through continuous integration helps catch errors early and enables developers to deploy updates quickly and safely. This practice enhances the reliability and stability of your software, improving the overall user experience. For instance, when integrating with load boards for load booking, continuous integration ensures real-time availability and accurate load matching.

Secure Your Software

Freight businesses deal with sensitive information, such as customer data and financial information. Because of this, implementing robust security measures is crucial. Encryption, access controls, and regular security audits help safeguard customer data and financial information, ensuring the integrity and confidentiality of your software. If you’re looking for a freight tech partner, we recommend finding one that is SOC2 compliant.

Develop User-Friendly Interfaces

To maximize efficiency and usability, it's important to invest in user-friendly interfaces. Intuitive designs and streamlined workflows empower employees to utilize the software effectively, enhancing productivity and reducing training requirements. For instance, when developing a TMS, intuitive interfaces and simplified navigation enable users to easily access and manage critical freight operations.

Consider the Cloud

Leveraging cloud computing offers several benefits to freight businesses. Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Training as a Service (TaaS) provide cost savings, scalability, and flexibility, enabling seamless access to resources and reducing the burden of maintaining on-premises infrastructure. For example, using cloud-based solutions for load tracking and management allows for real-time visibility across multiple locations and ensures scalability as your business grows.

Monitor and Analyze Your Data

Freight businesses generate vast amounts of data, and leveraging this data can yield valuable insights. By implementing robust data monitoring and analysis practices, you can identify trends, optimize operations, and enhance customer service. For instance, analyzing data on carrier performance and capacity utilization can help inform capacity strategies and improve operational efficiency.

We understand that implementing these processes can be challenging. At Metafora, we have a proven track record of helping businesses build software better. From planning to implementation, our expert team has partnered with industry leaders to deliver high-quality products and a seamless development process. Whether you need to augment your existing team, co-innovate from the beginning, or seek assistance at any stage of your build journey, Metafora is here to ensure your software development journey is a success.

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Metafora is the leading consulting & software development firm for transportation, logistics, and supply chain businesses. Metafora partners with carriers, shippers, and freight tech vendors to help you optimize your business and build software to fuel their growth. Welcome to the new way forward. Welcome to Metafora.

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