Season 2, Episode 6: Increasing Productivity with Nearshoring and Great Company Culture: An Interview with Roberto Icaza
In this episode one of our hosts, Robert Bain, chats with a special guest… Roberto Icaza, Co-Founder, President and COO of Rapido Solutions Group. They discussed the successes and milestones that Rapido has achieved, as well as the benefits of adding near shore solutions to your business, such as having native Spanish speakers assisting with cross-border service offerings.
Listen now:
Roberto’s Background:
The Beginning of Rapido Solution’s Group:
Successes & Milestones the business has achieved:
Rapido Solutions Group has excelled at finding quality talent and retaining them! They are proud of their ability to build good and lasting relationships between employees.
“If we treat our employees with respect, and give them a culture that they have never seen... we can create an empowering environment for employees...”- Roberto Icaza
As Roberto Icaza mentioned, Mexico can offer a lot to US logistics companies not just in proximity, cultural affinities and great talent, but also, as logistics companies work to add a cross-border “mode” into their service offerings, they can leverage Rapido to help. Implementing a cross border offering has long been a challenge for US logistics companies due to the complex process, multiple parties involved, and language needs.
“We want to help US companies to reimagine the way they think about scaling and growing their business. If you can get really hungry, motivated and engaged people in a good work culture that's a win-win for everyone”- Roberto Icaza
What should those looking at options to expand carrier sales look for in a nearshore partner?
The Importance of Culture:
Rapido’s vision is to radically change the Latin American work culture and help their customers achieve sustainable growth. They believe that “people first” approach is very important to the productivity and success they are seeing.
Rapido’s culture:
“Our culture is our DNA... Metafora’s mission is to make each of you the best version of you that you could be.” - Robert Bain
Rapido’s Future
Learn more about Rapido Solutions Group at https://rapidosolutionsgroup.com/
Roberto Icaza can be found on Linkedin here or can be reached by email at roberto.icaza@rapidosolutionsgroup.com.
Learn more about Metafora+, Metafora’s partnership program here.
Interested in chatting with a SME from Metafora? Request a free discovery call here!
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